Microsoft's Kin Is Dead
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Less than 50 days after Microsoft launched Kin, its pair of phones for the social-networking set, and less than 24 hours after I wrote "Microsoft Kin Price Cuts Likely Mean Sales Trouble," the company announced the project's demise. "We are integrating our Kin team with the Windows Phone 7 team, incorporating valuable ideas and technologies from Kin into future Windows Phone releases," reads the Microsoft statement currently drifting around the Internet. Verizon had recently slashed the price of the stubby Kin One, previously marketed at $49.99, to $29.99 with a two-year plan; the rectangular Kin Two, formerly $99.99, was lowered to $49.99. In addition to making calls, the phones also posted regular updates from their users' social network; but there were no third-party apps, no Flash support for the browser and no games. What killed the Kin? Even before the phones met their ignoble end, analysts pointed out a possible Achilles' heel: the cost of the monthly data plans. At $69.99 for unlimited calling (the Cadillac option) or $39.99 for 450 minutes (the lowest possible), plus $29.99 for data, the options were likely too expensive for parents unwilling to spend a monthly $70 to $90 on their kid's phone--and not many teenagers self-generate enough income to spend that sort of money lightly. Despite that, the speed of Kin's death suggests still another factor at work. In late May, Microsoft's Entertainment and Devices Division underwent a massive shakeup, one that saw the departures of both Robbie Bach, the unit's president, and J Allard, its senior vice president of Design and Development. The division is devoted to Microsoft's consumer-centric endeavors, including the Xbox franchise, Zune media player and the Kin. In the wake of that shakeup, Microsoft CEO Steve Ballmer promoted Senior Vice President Andy Lees to head the Mobile Communications Business, reporting directly to him. According to his official bio, Lees is not exactly a fun-and-games sort of guy; in his previous iterations at Microsoft, he served as corporate vice president of Microsoft Server & Tools Marketing and Solutions Group, and held a variety of positions in the company's Worldwide Sales and Marketing and Services Group. A June 30 posting on Engadget, based on information from a "reliable source" within Redmond, suggests that Lees had been involved with the Kin long before his May promotion, originally instructing everyone involved in the project to "go back to the drawing board and rebuild the OS based on Windows CE." This was after some initial work had been done to create a phone that leveraged both cloud and social-networking capabilities. The OS shift apparently forced an 18-month delay in the Kin's release schedule, during which time Verizon cooled on the project's prospects. So while Microsoft launched Kin with a heavy marketing campaign--including a Twitter feed and a Facebook page, and 30-second television spots seemingly every five minutes--Verizon was allegedly less than enthused about pushing the devices. Poor sales would have aggravated the situation even further. You could chalk the Kin up as yet another failed tech product, and move on; but Engadget's source suggests the whole situation could have a negative effect on the upcoming Windows Phone 7. "Our source says that the fallout from this troubled partnership is that Microsoft has backed away from Verizon as a Windows Phone 7 launch partner," adds the post, "claiming that the first handsets you see won't be offered on the CDMA carrier--rather that we should expect GSM partners to get first crack." The failure of Kin is something that Microsoft--not to mention the Entertainment and Devices Division--could probably absorb with relatively little net loss. But if Microsoft encounters speed bumps in the ramp-up to Windows Phone 7, its smartphone-franchise revamp, then the company has a potentially epic problem on its hands. |


Comments (7)
R2D2 here,
MS says "valuable lessons learned." I laughed so hard a resistor blew out of my nose. What is MS thinking? Oh, they aren't. MS Kin was a F A I L from the word go. Just one look at that device said "Run" to earthlings who know my Droids. Wise up MS! My Droids are being made by the millions on Tatooine. The Force is with us!
Droids rule. You heard it here from R2D2
Posted by R2D2 | July 1, 2010 12:10 PM
You are right Kin phones was a mistake. MS realized this mistake after the poor sales. It seems that no phone can take the place of Apple Iphone.
Posted by Leads | July 1, 2010 1:14 PM
Good try..but just too expensive for teenagers as a social networking phone
Posted by Real Estate Attorney | July 1, 2010 6:08 PM
Exactly, Real Estate Attorney!
It was too expensive for the market that would buy it, and viewed as an under-powered iPhone/Android wanna-be for the market they hoped to get.
Microsoft needs to be focus on WP7. This has been the secret to Apple's success in the mobile arena. One OS that continues to improve with each iteration. Google has had good luck here as well with Android, but they are on the verge of making the same mistake with ChromeOS. IMHO, they should scrap ChromeOS, and make a desktop/mid-top version of Android (similar to what Apple is doing with the iPad)
If Microsoft would have used the money they spent on the advertising and resources of Kin for WP7, they may have been able to release it by now... perhaps even for a loss to get the market they were hoping to get with the Kin as well as the market WP7 is going to be targetted at: the iPhone/Google crowd.
Posted by Dan | July 2, 2010 1:36 PM
So the remaining Kin staff are going to be rolled into the long-overdue Windows Phone 7 project now. Time to remind everyone of Brooks’s Law:
* Adding manpower to a late software project makes it later.
Posted by Lawrence D’Oliveiro | July 3, 2010 4:01 AM
I think even the casual observer would have predicted the demise of Kin, forgetting the data plan for a minute the phone lacked the features that people crave.....the ones that Android and Apple quite happily provide for the consumer.
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That being said, I think the market is hardly waiting with baited breath and the new Windows Mobile is going to have to play catch-up with them....I think regardless of how good Windows mob may be, they are also going to be fighting the bad experiences of previous versions. I for one would never risk suffering winmob again, and a few years back on this very site I said the same thing.
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I don't think Microsoft can play catch-up here anymore than in its other ventures. look how many battles its facing where people are choosing alternatives to their products.
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Of course to talk like this will have you labeled as a Microsoft hater by the Microsoft faithful, however I would point out that all the "haters" that predicted the fail of the Kin were spot on. I wonder what the Kin advocates would like to say to the poor souls who bought one....
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what did surprise me was the speed in which it was dumped and I would have expected Microsoft to allow it to fester for a while longer.
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So after my correct prediction of the Kin when it was released, here's another...after we have suffered tv ads of hype and the Microsoft Faithful telling us we are haters, the next incarnation of Windows Mobile will flop, flop because people are wanting Apple and Android.....let's see if I'm right.
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I just hope that not too many people end up parting with cash to find themselves with one when it all turns sour.
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Let's spare a thought also for the few that did buy into "Kin"
Posted by Goblin | July 3, 2010 1:13 PM
Poor Microsoft Kin! It's incredible that an IT industry giant like Microsoft made such a mistake.
Posted by Onio | July 6, 2010 2:23 AM