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January 28, 2007 9:45 PM

Windows on New York



At one time, it seemed like it would be a cold day in hell before Microsoft would release Windows Vista. A cold day is right.

Tomorrow, Microsoft will give the real Windows Vista kick-off--much splashier than November's business launch--in New York City. The forecast is minus 1 degrees Celsius, with gusty winds. Brrrr.

Windows 95 launched on a bright, sunny day (overshadowed by the threat of rain the previous day). While the air temperature will be colder for Vista, the mood will be warmer than it was with Windows XP. Microsoft had the unfortunate timing of launching XP little more than a month after the Sept. 11, 2001, terrorist attacks. Microsoft kept the planned New York venue but held a fairly subdued launch event, for obvious reasons.

I'll be in New York tomorrow for the afternoon events. In the morning, Mike Sievert, Microsoft's corporate vice president for Windows Client Marketing, will officiate the first U.S. Vista event, to be held in New York's meat packing district. Even before the launch begins, folks in Asia and the South Pacific will have had the chance to purchase Windows Vista. For example, Australia, which is on Daylights Savings Time until late March, is 16 hours ahead of New York. The software is officially available from 12:01 on Jan. 30.

At noon, Microsoft CEO Steve Ballmer and other Microsoft executives will meet with industry partners for a lunch launch. About 4 hours later, Microsoft Chairman Bill Gates will officiate launch ceremonies in Times Square. As I said before, brrrr. The following day, Ballmer will visit the Fifth Avenue Best Buy for yet another, ah, touching Windows Vista launch moment.

The New York venue, for tomorrow's event and November's Vista launch for businesses, is clearly deliberate. Microsoft's stock has languished for years. The company wants to capitalize on recent gains and assure investors and Wall Street that Office and Windows will be moneymakers for a long time. Combined, the product families account for about 80 percent of Microsoft's income.

Microsoft won't be the only Vista celebrator tomorrow. CompUSA stores will have live demos and prizes, starting at 10 a.m.

Additionally, CompUSA has an offer in which if consumers bring in their Windows XP PCs by 3 p.m. tomorrow, the PCs will be ready, with Office 2007 and/or Vista installed, at 12:01 am on Jan. 30. Considering all the potential installation problems, like missing device drivers, it's a pretty good offer at 20 bucks a copy of Office or Windows. CompUSA also offers support, 30 days for $30, for either Office 2007 or Windows Vista.

For people who don't have that "Wow moment" with Office 2007 or Windows Vista, CompUSA offers an unconditional refund: "We guarantee you'll enjoy your Windows Vista experience or we'll reinstall your original operating system and refund your purchase."

Yes, but will CompUSA techs reinstall the zillion or so updates and leave out the junkware in the process? Also, a word to consumers taking the refund: Make sure CompUSA used your Windows XP CD or your software might fail product validation; then you'll be branded a software pirate.

I'm sure other retailers plan their own specials and promotions. Unfortunately, in the Washington area, we don't have Fry's Electronics or some of the other computer chains for me to check out. As for CompUSA, someone at the corporate office has done some smart planning.

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Comments (3)

Ron :

That event in the meatpacking district - is that where they will have the human billboard? Do you have the name of the actual venue?

Thanks,

Ron

Gerardo Tasistro :

The WOW moment at CompUsa

CompUSA:"Hello sir, how may I help you?"

Customer:"I came for the 20 dollar Windows Vista upgrade"

CompUSA:"Sure thing sir. I'd like to remind you we have a Vista one month support pack and it is only $30 instead of the $20. It gives you a month of support with any problems you might have. Would you like it?"

Customer:"Yes!"

CompUSA:"Sir as a precaution. Did you back up your data?"

Customer:"Nope"

CompUSA:"Well that could be a problem if something went wrong and it is always a good thing to have at hand anyway. Would you like us to back up your PC. It runs at $30 a DVD and I see you have about 30 gigs of user info. That would be $270."

Customer:"Yikes that is a bit expensive!!!"

CompUSA:"Well it is a bit, but we get it all done for you. On the other hand you can get a copy of Norton Ghost and back it up. It is only $70. Now I notice you don't have a DVD burner. We could add one too for just $50. Plus a 100 pack Sony DVD tower a only $60. Plus the special promo today we'll back it up for you for only $5 a DVD. In you case 45 bucks. Down from $270. Do you want this?"

Customer:"Sure sounds so much better than $270 for the backup. How much will it be?"

CompUsa:"Well 70 for Ghost, 50 for the DVD, 60 for the pack, 45 for the backup. That makes $225, plus $30 for Vista that is $255 and I see you'll need some extra RAM. That will be $90 for a GIG. Total would be $345 sir. Sir.. Sir???"

Glenn Charles :

What a surprise that the new OS doesn't have the driver and perhaps hardware support that XP does at this moment. Personally, as (or so it seems) always...I'll wait. The newest hardware and software arrives with bugs, in my experience...which started, as I recall, in February of 1972 (although there was a 'practice computer' on 'prac deck'...naval communications in the dark ages). Should anything ever be produced that works perfectly at the outset, I think I'll be offended, actually.
8]
--Glenn Charles

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