If you’re trying to update your Windows 10 device and you get error code 0x8024000E, chances are high that the Windows Update agent is corrupted. If the Windows Update agent is not working properly, it will not be able to read the update.xml file that contains information about system and driver updates.
Typically, the update.xml file for some drivers contains information that can only be read if you have updated the Windows Update agent.
WU_E_XML_INVALID: Windows Update Agent found invalid information in updated XML data
The problem is that while the Windows Update agent can be manually updated for Windows versions prior to Windows 8.1, it does not apply to Windows 10. The agent will update automatically.
This problem can occur for the following reasons:
- Incorrect Windows Update settings.
- Components of Windows Update are damaged.
Use the Windows Update troubleshooter
The Windows Update Troubleshooter can fix this problem in Windows 10. To run the Windows Update Troubleshooter:
- Click the “Start” button and type “Troubleshoot”. In the search results, open Troubleshooting Options.
- Now click in the Start section on Windows Update and then on Run the troubleshooter.
- Make sure the error persists after running the troubleshooter.
Clear temporary cache files for Windows Update
The Windows Update Troubleshooter may fail to repair the Windows Update Agent. In such a case, the only solution is to reset all Windows Update components. If nothing else helped, this would probably fix the problem.
- Open C: \ Windows \ SoftareDistribution \ Download All Files and delete them from this folder. Do the same for the C: \ Windows \ SoftareDistribution \ DataStore folder.
- Now restart your computer and see if the error persists.
Manual editing of the Windows registry
This process only works correctly if you are working with a single registry entry. Otherwise, you’ll spend days personalizing thousands of registry entries. You can edit the Windows registry at any time by entering “regedit” on the command bar. From there, you can search hundreds of thousands of registry entries to find the cause of 0x8024000e.
Check for errors using Windows update history
You should check and identify the error code by looking at the update history.
- Open the settings.
- Click Update & Security.
- Click Windows Update.
- Click the Advanced Options link.
- Click the link to view the update history.
- Click the link that failed to install the update and look for any errors or information that might help you understand the problem.