Error Code 0xe0434352 – The exception unknown software exception occurred in the application at location 0x77312c1a

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If you frequently receive the error message Unknown software exception (0xe0434352) occurred in the application at 0x77312c1a while shutting down your Windows computer. Here are some possible solutions you might find helpful. Although the location may be different at different times or error codes 0xe0434352, 0xc06d007e, 0x40000015, 0xc00000d, 0xc0000409, etc., the solution is more or less the same.

An unknown software exception has occurred in the application

This particular error message can appear for a number of reasons. For example, you might get it from a corrupted .NET Framework installation as well as a corrupted device driver.

Run Check Disk

  • Open an elevated command prompt
  • Run chkdsk / f

Perform clean boot and check if the error appears.

  • Open the system configuration by entering MSConfig in the search box
  • Go to the Home tab and disable native non-Windows programs
  • Click Apply and OK

Updated: June 2024

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Run System File Checker

  • Open an elevated command prompt
  • Run SFC / Scannow
  • Reboot your computer

Use System Restore to restore your computer

We hope you haven’t made it this far, but if you do, you have one last chance. Press Windows Key + S, type System Restore and click Repair (Windows 10) to open additional recovery tools. Click Open System Restore, then click Next.

There should be several restore points to choose from. The general rule of thumb here is to recover when you think the problems have already begun. If you’re unsure, your restore points are likely to be low. In this case, you want to restore the oldest recovery point, which is usually about six weeks old. Click the restore point you want to use, click Next and follow the instructions to restore and restart.

This is a simple solution that you can remember and run on other errors that may appear on your computer. If you have any ideas to share please write to us.

RECOMMENATION: Click here for help with Windows errors.