Fix: “You need an extension to use this file” Photos App Video Editor Error

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When Microsoft removed Windows Movie Maker, many were saddened. It wasn’t the most powerful video editor in the world, but it was free, easy to learn, and can be used anytime. Other video editors were also available, but most of them had paid options or required a lot of training. However, a recent Windows update added many of your favorite video features to Movie Maker right in the Photos app.

If you want to view a video or photos on your Windows 10 computer with the built-in photo video editor and receive an error message, you need an extension to use that file. This article should help you. In this article, we’ll introduce you to the options available to try and solve this problem successfully.

HEIF (High Efficiency Image File Format) is an image and video container designed to significantly improve file compression. At the same time, it still offers better image quality and additional advantages over older formats (such as JPEG, PNG and GIF), as well as videos that use the High Efficiency Video Codec (HEVC) specification.

Automatically convert files by re-importing them or sending them by email

Many devices automatically convert HEIC photos and HEVC videos to a more popular format when transferring or sending files by email. Connect your iPhone or Android to your computer and move your files. Or just send the files to yourself from your phone and save them on your computer.

Then try adding the files to your video project:

Updated: July 2024

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  • Open your video project in the Photos app.
  • Select Add from this PC>.
  • Find and select the files.

Enable HEIF codec support in Windows 10

If extensions are not already installed on your computer, the Pictures app will provide a link to download them from the Microsoft Store. The only limitation is that for some reason you will be redirected to a paid version of the extensions. However, these packages are available free of charge via various links.

Note: The HEVC codec must be installed on your device automatically. However, you can still do the following steps to get it. If you already have a HEVC codec, you just need to install the HEIF codec.

To add support for HEIF in Windows 10, follow these steps:

  • Open your web browser.
  • Use this link in Microsoft Store to access the HEVC extension.
  • Click the Get button.
  • Click the Open button.
  • Click the Install button.
  • Use this Microsoft Store link to access the HEIF extension.
  • Click the Get button.
  • Click the Open button.
  • Click the Install button.

Following these steps, you can view the files that have been encoded using the HEIF photo container or any other compatible application, such as Microsoft Paint.

Use the OneDrive to automatically convert your photo files

This solution includes uploading HEIF and HEVC photos and videos to the OneDrive.

To preserve the quality of the original photos and save storage space, OneDrive on iOS will upload HEIF photos in their original format from September 2019 instead.

HEIF and High Performance Video Coding (HEVC) are standard file formats for photos and videos on most Apple devices with iOS 11 or newer. Most Mac, iPhone, and iPad computers can open these files. You can also view these files on the OneDrive website.

If you want to continue to work with photo and video formats other than HEIF, you can update the camera settings on your Apple device to take photos and videos in other formats.

Here’s how it works:

  • On your iOS device, open Settings, then click Camera > Format.
  • In the Capture cameras section, touch Most compatible.
  • To make sure it works, add files to your video project by selecting “Add”> “From this computer” and going to the files.

RECOMMENATION: Click here for help with Windows errors.