MSN Messenger, now called Windows Live Messenger, is an instant messenger client developed by Microsoft. It is connected to Microsoft and is compatible with Yahoo Messenger and Facebook Messenger. Even though it was developed by Microsoft, there are still some bugs that you may sometimes encounter. To solve them, you will need expert advice.
When you start MSN Messenger and try to log in, you get error 81000314. Wild suggests there is a problem with the MSN server, it is indeed unavailable.
Microsoft MSN server is down or otherwise unavailable. If this is a Microsoft MSN problem, you must be careful not to make the situation worse. For example, don’t try to fix something that doesn’t need to be repaired, thereby damaging a healthy system.
Another possibility is that Softpub.dll is no longer registered.
Here are a few steps that you can take to solve this problem:
Scanning with antivirus software
You can also check your antivirus to make sure no changes have been made that could affect the error message, or you can temporarily disable your firewall and try to connect to Windows Messenger. If you choose this step, you will need to enable the firewall after running the test.
Click the Start button, then click Run. Type regsvr32 softpub.dll. Restart MSN Messenger.
It would not hurt to use regsvr32 to re-register: wintrust.dll, initpki.dll, Rsaenh.dll, Mssip32.dll and Cryptdlg.dll. Here is the command line to register these DLLs. Run the run command and paste the following:
regsvr32 softpub.dll Wintrust.dll Initpki.dll Rsaenh.dll Mssip32.dll Cryptdlg.dll
Update your device drivers
While it may take a while for manufacturers to release new driver packages to Windows Update, this is still the recommended method for downloading and installing drivers as packages have been tested, verified, and signed by Microsoft on this channel. …
To quickly update device drivers using Windows Update, follow these steps:
- Open the settings.
- Click Update & Security.
- Click Windows Update.
- Click the Check for Updates button.
After following these steps, if you are missing a driver that is missing after an update or reinstallation, or if a new driver has been released to improve an older version, it will be downloaded and installed automatically.
Reinstall MSN Messenger
If this error is related to a particular program, the best solution to fix it is to reinstall the software in your system.
Follow these instructions if you are using Windows 7 and Windows Vista:
- Go to “Start” and open “Programs and Components”.
- Now click “Control Panel”.
- Click on “Programs”.
- Click on “Programs and Components” again.
- Find the MSN Messenger Error 81000314 program in the Name column.
- Now click MSN Measure.