Video_tdr_failure (atikmpag.sys) is a blue screen error caused by a faulty, incompatible or corrupted video driver. Users face this error after updating their system or after updating drivers. The good news is that this BSOD gives you the filename that triggers the BSOD and indicates where the problem came from. Either way, this is a quick Google search that shows where it came from. However, this article refers to atikmpag.sys which is an AMD driver.
This error usually occurs when Windows is performing an automatic update, or when you’ve manually updated your graphics drivers, or when you’ve just upgraded from a previous version to Windows 8 or 10. In any case, it does. is a driver and this guide will fix the problem.
If you are unable to log into Windows due to this error, or if the error continues to be interrupted during logon, it is best to boot into Safe Mode, which loads the basic graphics driver with minimal load.
Why does TDR video error occur?
There are several reasons that can cause TDR video error:
- Problems with your video card or other parts of the PC.
- Outdated video card driver.
- Too many applications are running in the background.
- Overclocked components.
- Component compatibility issues.
- Overheating system.
Please note that these are only the most likely reasons for rejection. Microsoft has not yet formally resolved the issue or offered a permanent solution.
Reinstall graphics drivers in safe mode
In this situation, the first thing to do is fix the problems with your drivers. Many users reported that updating or reinstalling divers, especially the graphics driver, will fix the error.
To find out how to update or reinstall drivers in Windows 10, follow these steps:
- While holding down the Windows key on your keyboard, press R. This will open the Run application.
- Enter devmgmt.msc and click OK. This will launch the Device Manager.
- Click the arrow next to the graphics cards to expand it.
- To update, right-click the driver and select Update Driver.
- If you want to reinstall instead, first click Remove device.
- After removal, visit the manufacturer’s website. A quick Google search for your graphics card should take you to the right page.
- Download and install the latest driver compatible with your graphics card.
Restart your computer and check if the problem is still there. In this case, you can try one of our other methods.
Use the command line to fix the problem
- First download the latest ATI / AMD graphics driver.
- Then navigate to the following path on your computer: C: WindowsSystem32 driver.
- Find the file atikmdag.sys and rename it to atikmdag.sys.sys.old.
- Call the ATI directory on the C drive and copy the atikmdag.sy_ file to your desktop.
- Open a window with elevated requests on your computer. Right-click the Windows Startup Icon and select Command Prompt (Admin).
- In cmd enter chdir desktop and hit enter. This will change the default cmd directory.
- Now type expand.exe atikmdag.sy_ atikmdag.sys and press Enter.
- Once the process is complete, copy the atikmdag.sys file from the desktop and place it in the C: WindowsSystem32Drivers.
- At the end, reboot your Windows 10 system.
Replace file atikmpag.sys or atikmdag.sys
If you have tried the above methods and the issue is still not resolved, you may need to replace the atikmpag.sys or atikmdag.sy file (which appears on the blue screen).
1) First download the latest ATI / AMD graphics driver.
2) Follow the path C: \ Windows \ System32 \ drivers and find the atikmdag.sys (or atikmpag.sys) file. Rename it to atikmdag.sys.old (or atikmpag.sys.sys.old).
It is important to only change the one displayed on your blue screen.
3) Go to the ATI directory (usually C: \ ATI) and find the atikmdag.sy_ or atikmpag.sy_ file.
4) Restart your computer and the problem should be resolved.