The Windows Hardware Failure Architecture (WHEA) fatal error is a Windows shutdown code that appears on a blue screen. When this error occurs, your computer usually collects some diagnostic data and then resets it. If the underlying problem persists, your computer may crash again with the same fatal WHEA error message.
Fatal WHEA errors are usually related to faulty hardware, but can also be caused by driver conflicts, missing Windows updates, and even overclocking.
When this error occurs, you usually see a message similar to the following:
- Your computer has a problem and needs to be restarted. We just collect error information and reboot for you. If you want to know more, you can search the web for the error: WHEA_UNCORRECTABLE_ERROR
- Something went wrong and Windows shut down to avoid damaging your computer. WHEA_UNCORRECTABLE_ERROR
Check your device drivers
If you recently installed a new driver, make sure it is compatible with the version of Windows installed on your computer.
To do this, proceed as follows:
- Press the Windows + C keys to open the Charm Panel.
- Enter Device Manager into the search box.
- Determine if corrupted drivers are installed from the list of installed drivers. You can do this by scrolling through the list. If any errors occur, they are displayed under the driver name.
- If no errors are found in Device Manager, update the software to the latest driver version you have installed. To do this, right-click on the driver and select “Update driver”.
Reset BIOS / UEFI Settings
If you clear your BIOS / UEFI override settings, try resetting your entire BIOS. Somewhere in the BIOS menu, there is the option to perform a full BIOS reset or load the BIOS defaults. Find the option you want and select it.
Check your RAM with MemTest86
Windows has a built-in memory checker called Windows Memory Diagnostic. Unfortunately, he has a bad reputation and regularly ignores problems with another great tool: MemTest86.
MemTest86 is a free standalone memory testing tool for x86 computers. You run MemTest86 from a USB stick (or boot disk) and let it test your system RAM. Now it takes a long time to pass the MemTest86 RAM exam. One pass takes hours, depending on the amount of installed memory.
For a complete MemTest86 experiment, you must complete at least two passes (i.e. two complete loops). However, in most reports, MemTest86 should have serious RAM problems after a short time.
General fixes for WHEA_UNCORRECTABLE_ERROR
The following patches can be applied to all computers regardless of the version of Windows installed.
Tip 1: Check the cooling system.
Make sure your computer is properly cooled.
Tip 2: Clean and/or remove the hardware.
Remove unimportant equipment from your computer and restart the system to see if any particular equipment is causing the error.
Make sure your computer is not connected / switched on!
You may also try to clean your computer hardware, such as B. RAM connector, if possible.
Tip 3: Re-install Windows
If the above tips do not work and the instructions for Windows do not work either, reinstall Windows to correct the error.